Issue with server responding for Power Surveys

Incident Report for Alida

Resolved

This incident has been resolved

Posted May 13, 2026 - 21:00 EDT

Update

We have found a resolution for the issue and expect this to be resolved within 2 hours

Posted May 13, 2026 - 19:56 EDT

Update

We are continuing to investigate this issue.

Posted May 13, 2026 - 19:56 EDT

Investigating

There is currently an issue affecting server responding for Power Surveys. We are investigating this and working towards resolving the issue

Posted May 13, 2026 - 18:57 EDT

This incident affected: NA1 / AP1 (Power Surveys), NA2 (Power Surveys), EU1 (Power Surveys), EU2 (Power Surveys), AP2 (Power Surveys), and AP3 (Power Surveys).