Report loading error in AP2

Incident Report for Alida

Resolved

This issue has been resolved now.

Posted Nov 22, 2021 - 23:50 EST

Monitoring

A fix has been implemented and the reports seems to be loading now. We are currently monitoring to see if there are any other issues.

Posted Nov 22, 2021 - 21:48 EST

Investigating

There's currently an issue that is impacting subgroups of clients in AP2 pod, where the platform fails to load the reports and gives an umbrella error. Our engineers are currently investigating this issue and working towards a solution.

Posted Nov 22, 2021 - 21:28 EST

This incident affected: AP2 (Insight Community).